Privacy Policy

Thank you for choosing to be part of our community at Get Graded UK (the “Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices regarding your personal information, please contact us at enquiries@getgraded.co.uk.

When you visit our website at https://www.gg.gs-computers.com (the “Website”), and more generally use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. This notice explains what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services, as well as any related services, sales, marketing, or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

1. What information do we collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you register on the Website, express an interest in obtaining information about us or our products and Services, participate in activities on the Website, or otherwise contact us. The personal information we collect depends on the context of your interactions with us, the choices you make, and the products and features you use.

Personal information provided by you. We may collect names, phone numbers, email addresses, mailing addresses, debit or credit card numbers, billing addresses, and other similar information.

Payment data. We may collect data necessary to process payments, such as your payment instrument number and the associated security code. Payment data is stored by Stripe. All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information collected from other sources

In short: We may collect limited data from public databases, marketing partners, and other outside sources.

To enhance our ability to provide relevant marketing, offers, and services and update our records, we may obtain information from public databases, joint marketing partners, affiliate programmes, data providers, and other third parties. This may include mailing addresses, job titles, email addresses, phone numbers, intent or user behaviour data, IP addresses, social media profiles, social media URLs, and custom profiles.

2. How do we use your information?

In short: We process your information based on legitimate business interests, the fulfilment of our contract with you, compliance with legal obligations, and/or your consent.

We use personal information collected via our Website for the following purposes:

• To facilitate account creation and the logon process.
• To post testimonials, with your consent, and respond to requests to update or delete them.
• To request feedback and contact you about your use of our Website.
• To enable user-to-user communications where each user has consented.
• To manage user accounts and keep them in working order.
• To fulfil and manage orders, payments, returns, and exchanges.
• To administer prize draws and competitions.
• To deliver and facilitate delivery of requested Services.
• To respond to enquiries and offer support.
• To send marketing and promotional communications in line with your preferences. You can opt out at any time.
• To deliver targeted advertising and measure its effectiveness.

3. Will your information be shared?

In short: We only share information with your consent, to comply with laws, to provide Services, to protect your rights, or to fulfil business obligations.

We may process or share data based on the following legal bases:

• Consent: You have given specific consent for a specific purpose.
• Legitimate interests: Processing is reasonably necessary to achieve legitimate business interests.
• Performance of a contract: Processing is required to fulfil a contract with you.
• Legal obligations: Disclosure is required to comply with applicable law or legal process.
• Vital interests: Disclosure is necessary to investigate fraud, threats, illegal activity, or related matters.

We may also share information in connection with business transfers, with affiliates, or with business partners offering products, services, or promotions.

4. How long do we keep your information?

In short: We keep information for as long as necessary to fulfil the purposes outlined in this notice, unless a longer period is required or permitted by law. No purpose in this notice requires us to keep personal information for longer than 24 months after the start of an idle period for a user account. When there is no ongoing legitimate business need, we will delete or anonymise information, or securely isolate it until deletion is possible.

5. How do we keep your information safe?

In short: We aim to protect personal information through organisational and technical security measures. However, no electronic transmission or storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Website is at your own risk, and you should access the Website within a secure environment.

6. Do we collect information from minors?

In short: We do not knowingly collect data from or market to children under 18. If we learn that personal information from a user under 18 has been collected, we will deactivate the account and take reasonable steps to delete it. Contact enquiries@getgraded.co.uk if you become aware of such data.

7. What are your privacy rights?

In short: Depending on your region, you may have rights to access, correct, erase, restrict, or obtain a copy of your personal information, and in certain circumstances to object to processing or request data portability.

To make a request, contact us using the details below. If we rely on consent, you may withdraw it at any time, without affecting the lawfulness of processing before withdrawal. You may also have the right to complain to your local data protection supervisory authority.

Account information and email marketing

To review, change, or terminate your account, contact us using the details provided. We may retain some information to prevent fraud, troubleshoot issues, assist investigations, enforce our terms, or comply with legal requirements. You can unsubscribe from marketing emails using the link in those emails or by contacting us. Service-related emails may still be sent when necessary.

8. Controls for do-not-track features

Most browsers and some mobile operating systems include a Do-Not-Track feature. No uniform technology standard has been finalised, so we do not currently respond to DNT signals or other automatic mechanisms that communicate a choice not to be tracked.

9. California privacy rights

California residents may request information about categories of personal information disclosed to third parties for direct marketing purposes. California residents under 18 may also request removal of unwanted data publicly posted on the Website. Contact us using the details below to make a request.

10. Updates to this notice

We may update this privacy notice from time to time. The updated version will be indicated by a revised date and will be effective as soon as it is accessible. We encourage you to review this notice regularly.

11. How can you contact us?

If you have questions or comments about this notice, email enquiries@getgraded.co.uk or write to:

12. How can you review, update, or delete your data?

Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you. Contact us to submit a request. We aim to respond within 30 days.